Billing & Purchase Issues
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Why I didn't get my purchase?
For IOS players: Please make sure that your internet connection is stable and that you are still logged into the same iTunes account (regard...
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What happens if I made a purchase by mistake?
For our IOS players: Refund requests on iOS are handled directly and "only" by Apple. In order to contact them, please visit: http...
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Where can I find my purchase receipt?
To find this information please follow the steps below:For IOS:1. Go to Settings > [your name]2. iTunes & App Store3. Apple ID4. View...
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Refund
For IOS players: All refund requests on iOS are handled directly and only by Apple. In order to contact them, please visit: https://support....
Sections
- Hot Topics / What's New: Update now to V10.1.0
- Events Info
- Important Announcements-Known Issues: Daylight Saving time in U.S. - March 12th, 2023
- Season & Royal Pass
- General Gameplay
- Billing & Purchase Issues
- Wild Lands Event Information
- Dragon Homes Feature
- My Account & Cloud Save
- Performance & Battery
- Den Feature
- Friends Feature
- Tips & Tricks
- Community
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