💰 Billing & Purchase Issues
-
Why I didn't get my purchase?
For IOS players: Please make sure that your internet connection is stable and that you are still logged into the same iTunes account (regard...
-
What happens if I made a purchase by mistake?
For our IOS players: Refund requests on iOS are handled directly and "only" by Apple. In order to contact them, please visit: http...
-
Where can I find my purchase receipt?
To find this information please follow the steps below:For IOS:1. Go to Settings > [your name]2. iTunes & App Store3. Apple ID4. View...
-
Refund
For IOS players: All refund requests on iOS are handled directly and only by Apple. In order to contact them, please visit: https://support....
Sections
- 📣 Important Announcements
- 🔥 Hot Topics / What's New: Update your game to 11.14.0!
- 🕹️ General Gameplay
- 🗓 Season & Royal Pass
- 🐉 Events & Features
- ⏳ Events Info
- 🐲Den Feature
- 🏡 Dragon Homes Feature
- 👩🏾🤝👩🏼Friends Feature
- 🥚 Egg Storage
- ✏️ My Account & Cloud Save
- 💰 Billing & Purchase Issues
- 🔋 Performance & Battery
- 🤓Tips & Tricks
- 🌟Community
- 🎩 Dragonia VIP Club
Need more help?