Update: The problem has been resolved in the most recent version. Please ensure your game is updated to V11.1.1 in order to play without any issues.
If you continue to encounter difficulties, feel free to reach out to our support team for assistance.
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Issue: S24 Ultra, S24+, and S24 Crashes on Merge Dragons!

Issue Description: Players using Samsung S24 Ultra, S24+, and S24 devices, as well as other devices featuring the new Snapdragon 8 gen 3 processor, may be experiencing unexpected crashes while playing Merge Dragons!

Issue Status: Our development team is actively investigating the S24 Ultra, S24+, and S24 crash issues in partnership with Unity to find a resolution.

Workaround: As of now, we do not have an immediate fix or workaround for the S24 Ultra, S24+, and S24 crash issues. However, we recommend players experiencing this problem try using an alternate device until a solution is implemented.

(Last Updated: 13th of March, 2024, 12:00 GMT)