Please note that the event rewards are placed in the Camp in a loot bubble and they can easily get hidden behind other tall items like trees, vaults or statues. To ensure that you do not miss your event rewards, we recommend that you check for the bubble behind every item in your camp, and zoom out from your camp as much as possible to check the surrounding areas. Sometimes the loot orbs appear a bit off the map.
If you’re still unable to find them, please contact us with the following information:

- A full description of the problem (reproduction steps)
- Missing Event Rewards
- The event reward window screenshot
- Have you checked behind large objects and buildings to see if they might be hidden?
- Have you zoomed out from your camp as much as possible and checked the area around the camp?