Why I didn't get my purchase?

For iOS players: Please make sure that your internet connection is stable and that you are still logged into the same iTunes account (regard...

What happens if I made a purchase by mistake?

For our iOS players: Refund requests on iOS are handled directly and "only" by Apple. In order to contact them, please visit: https://suppor...

Where can I find my purchase receipt?

To find this information, please follow the steps below:For iOS:1. Go to Settings > [your name]2. iTunes & App Store3. Apple ID4. Vie...

How do I request a refund?

Refund requests should be submitted to the original payment processor (ex. Apple for purchases made in-app on an iOS device), as provided be...